الحسد التنظيمي ودوره الوسيط في العلاقة بين تبادل القائد - العضو وسلوکيات المواطنة للعاملين في المنظمات الخدمية الحکومية بمدينة کفر الشيخ ک دراسة تطبيقية

نوع المستند : المقالة الأصلية

المؤلف

کلية التجارة - کفر الشيخ

المستخلص

Abstract the current study aims to examine the organizational envy and its relation to the leader-member exchange (LMX) as an independent variable and its indirect effect on enhancing the organizational citizenship behaviors of employees in governmental service organizations. To achieve the goal of the study, which presented in investigating the mediator role of the organizational envy in the relationship between the leader-member exchange and organizational citizenship 3 behaviors. A suggested model was made to determine the nature of the relationship between the three variables and it was based on four main hypotheses. To assess these hypotheses, the study included the use of a sample of (344) individual because of the large size of the community. The study results revealed the significance of the mediating role of the organizational envy in the indirect relationship between the leader-member exchange and organizational citizenship behaviors. It also revealed the nature of this role as the results showed that the mediation of the organizational envy leads to a negative impact that reduces the positive effect level caused by the leader-member exchange on organizational citizenship behaviors.

الموضوعات الرئيسية


ltunoğlu , Ali Ender and Gürel , Esra B.Bulgurcu (2015 ) “Effects of Leader–member Exchange and Perceived Organizational Support on Organizational Innovation: The Case of Denizli Technopark “, Procedia - Social and Behavioral Sciences , Vol. 207, 20 October . Pp: 175-181 Ananda , Smriti, Vidyarthib , Prajya and Rolnickia ,Sandra (2018),”Leadermember exchange and organizational citizenship behaviors:Contextual effects of leader power distance and group task interdependence”, The Leadership Quarterly,Vol.29 . Pp:489–500 Anderson, R. E. (2002) “ Envy and Jealousy”, American Journal of Psychotherapy , Vol. 56 , No:(4). Pp:455–480. Arme´nio Rego , Neuza Ribeiro and Miguel P. Cunha ( 2010) “Perceptions of Organizational Virtuousness and Happiness as Predictors of 52 Organizational Citizenship Behaviors “, Journal of Business Ethics , Vol.93 , No:(2). Pp: 215-235 Ashkanasy, N. M. (2002) “Studies of Cognition and Emotion in Organizations: Attribution, Affective Events, Emotional Intelligence and Perception of Emotion.”, Australian Journal of Management ,Vol. 27 ,No (1). Pp:11-20. Blanc , Pascale M.Le and González-Romá , Vicente , (2012 ) “ A team level investigation of the relationship between Leader–Member Exchange (LMX) differentiation, and commitment and performance” , The Leadership Quarterly , Vol. 23, Issue 3, June. Pp: 534-544 Bogler, Ronit And Somech , Anit (2005)” Organizational Citizenship Behavior In School: How Does It Relate To Participation In Decision Making ?”, Journal Of Educational Administration , Voi.43,No.(5). P.421 Charash C. Y., Mueller J. S. (2007) “Does Perceived Unfairness Exacerbate or Mitigate Interpersonal Counterproductive Work Behaviors Related to Envy?” Journal of Applied Psychology ,Vol.92, No:( 3) . Pp:666–680 Cho , Hyun-Min , Kim , Soo and O‟Neill , John W. (2010) “ When does an employee not help coworkers? The effect of leader–member exchange on employee envy and organizational citizenship behavior “ , International Journal of Hospitality Management , vol.29 . pp: 530–537 Chow , Cheris W.C. , Lai , Jennifer Y.M. and Loi , Raymond (2015), “Motivation of travel agents' customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation”, Tourism Management , Vol.48 . pp:362-369 Coyle-Shapiro, Jacqueline A. (2002) “A psychological contract perspective on organizational citizenship behavior”, Journal of Organizational Behavior, Vol. 23 ,No.(8), ISSN 1099-1379 . Pp: 927-946. 53 Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: an interdisciplinary review.”, Journal of Management, Vol. 31 ,No (6). Pp: 874-900. Dienesch, R.M., Liden, R.C., (1986) „ Leader–member exchange model of leadership: a critique and further development.”, Academy of Management Review, Vol. 11 , No:(3) . Pp:618–634. Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., and Ferris, G. R. (2012). “ A metaanalysis of antecedents and consequences of leader-member exchange: Integrating the past with an eye toward the future.”, Journal of Management , Vol. 38 . Pp:1715–1759 Erdil , Oya and Müceldili , Büşra (2014) " The Effects of Envy on Job Engagement and Turnover Intention", Social and Behavioral Sciences , Vol.150. Pp:447- 454 Felfe, J., & Heinitz, K. (2009) “ The impact of consensus and agreement of leadership perceptions on commitment, organizational citizenship behaviour, and customer satisfaction.”, European Journal of Work and Organizational Psychology, Vol.19 , No:(3). Pp: 279-303. Gaude , Marie-Claude and Tremblay Michel (2017) “Initiating structure leadership and employee behaviors: The role of perceived organizational support, affective commitment and leader–member exchange “, European Management Journal, Vol.35, Issue 5, October. Pp: 663-675 Gholipoor , Arian , Esmaeili , Neda Mohammad And Parsa , Fariba (2018) ,”The Effect of Leader-member Exchange on Organizational Envy :Case of Study: A Survey on Iran's Melli Bank's Staff ”, Journal of Public Administration , Vol.10, No:(3). Pp: 415-442 Gino, F. and Pierce, L. (2010) “ Robin Hood under the hood: Wealth-based discrimination in illicit customer help”, Organization Science, Vol.21. Pp:1176-1194. Graen, G. B. (1976). Role making processes within complex organizations. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology. Chicago: Rand-McNally. 54 Graen, G. B., and Scandura, T. A. (1987). Toward a psychology of dyadic organizing. In L. L.Cummings and B. M. Staw (Eds.), Research in Organizational Behavior (Pp. 175-208).Greenwich, Ct: Jai Press. Graen, G. B., Novak, M. A., and Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and satisfaction: Testing a dual attachment model.”, Organizational Behavior and Human Performance, 30, 109-131. Graen, G.B., Uhl-Bien, M. (1995) ” Development of leader–member exchange (LMX) theory of leadership over 25 years: applying a multi-level multi-domain perspective.”, The Leadership Quarterly , Vol.6. Pp:219–247 H.Rezaei.K , M.Goudarzand.C and S.Salehi.K (2016 ) “ The Effect of Spiritual Leadership Components on Organizational Citizenship Behavior in Governmental Organizations of Rasht “ , Journal of Administrative Management , Education and Training (JAMET) , Vol.12. Pp: 273-282 Hackett, R.D., Farh, J.L., Song, L.J. and Lapierre, L.M. (2003) “LMX and Organizational Citizenship Behavior: Examining the Links within and across Western and Chinese Samples. In: Graen G., Ed., Dealing with Diversity: LMX Leadership-The Series, Information Age, Greenwich, CT, Vol.1. Pp:219-263. Haris1, Zarin Daneshvar , Saidabadi1, Reza Yousefi and Niazazari1, Kiumars , (2016) “The Effect of Perceived Spiritual Leadership on Envy Management of Faculty Members through the Role of Professional Development Mediation and Job Satisfaction” , International Education Studies; Vol. 9, No:(12) . Helmy , Irfan and Wiwoho , Gunarso ( 2016)” The Influence Of Spiritual Leadership And Emotional Intelligence To Organizational Citizenship Behavior: Mediation Effect Of Workplace Spirituality “ , Proceedings-International Conference of Banking, Accounting, Management and Economics & Call For Papers (ICOBAME), October 26-27. Pp:332-337 55 Hodgkinson , G.P. and Ford , J.K.) Eds) ( 2010 ) “International Review of Industrial and Organizational Psychology, Vol 25, John Wiley & Sons Ltd. Pp:35-88. Hoffmann, D. A., Morgeson, F. P., and Gerras, S. J. (2003) “ Climate as a moderator of the relationship between leader-member exchange and content specific citizenship : safety climate as an exemplar”, Journal of Applied Psychology, Vol. 88 . Pp: 170-178. Hoopera, Danica T. and Martin , Robin (2008),”Beyond personal Leader– Member Exchange (LMX) quality: The effects of perceived LMX variability on employee reactions “,The Leadership Quarterly , Vol. 19, Issue:1, February. Pp: 20-30 Ilies, R., Nahrgang, J. D., and Morgeson, F. P. (2007) “ Leader-member exchange and citizenship behaviors: A meta-analysis.”, Journal of Applied Psychology ,Vol. 92 , No:(1). Pp:269-277. Kaya , Ahmet ( 2015) “ The Relationship between Spiritual Leadership and Organizational Citizenship Behaviors: A Research on School Principals‟Behaviors ”, Educational Sciences: Theory & Practice , Vol.15 , No:(3). Pp:597-606 Khiabani , Mohsen Malekalketab, Abdizadeh , Mandana and Baroto, Mas Bambang , ( 2016) “Identifying the Impact of Spiritual Leadership on Organizational Citizenship Behavior in the Iranian Healthcare Industry “,British Journal of Economics: Management & Trade , Vol.11, No:(1). Pp: 1-15 Kim , BeomCheol , Lee , Gyumin and Carlson , Kevin D. (2010) “An examination of the nature of the relationship between LeaderMember-Exchange (LMX) and turnover intent at different organizational levels “, International Journal of Hospitality Management , Vol. ,No:(29) . Pp:591–597 Kim , Soo , O‟Neill , John W. , Cho , Hyun-Min (2010) “ When does an employee not help coworkers? The effect of leader–member exchange on employee envy and organizational citizenship behavior “ , International Journal of Hospitality Management , vol.29 . pp: 530–537 56 Kim, H.J.,( 2008) “ Hotel service providers‟ emotional labor: the antecedents and effects on burnout.”, International Journal of Hospitality Management , Vol.27. Pp:151–161. Kiumars (2016) “Explaining The Role Of Spiritual Leadership In Envy Management Of Faculty Members Through The Role Of Professional Mediator”, Mier Journal Of Educational Studies, Trends & Practices , November, Vol. 6, No:(2) . Pp. 211 - 224 Lam, T., (2003) , “ Leader–member exchange and team-member exchange: the role of moderators in new employees‟ socialization “ Journal of Hospitality & Tourism Research , Vol. 27. Pp: 48–68. Le Blanc , Pascale M. and González-Romá , Vicente (2012),”A team level investigation of the relationship between Leader–Member Exchange (LMX) differentiation, and commitment and performance”, The Leadership Quarterly, Vol.23, Issue 3, June. Pp: 534-544 MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002). “A comparison of methods to test mediation and other intervening variable effects” , Psychological Methods, Vol.7. Pp: 83-104. Maris ,Zarin Daneshvar, Saidabadi, Reza Yousefi and Niazazari , Kiumars (2016) " Introducing A Model Of Organizational Envy Management Among University Faculty Members; A Mixed Research Approach ", Faculty Of Business Economics And Entrepreneurship International Review , No.(3-4). Pp:92-110 Masterson , S.S., Lewis, K., Goldman, B.M.and Taylor, M.S., (2000) ”Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships” , Academy of Management Journal , Vol. 43 ,No:(4). Pp:738–748. Miner , F. C., Jr. (1990). Jealousy on the job. Personnel Journal, Vol. 69. Pp:88-95. Nandedkar , Ankur (2016) “ Investigating leader-member exchange and employee envy: An evidence from the information technology 57 industry “, International Journal of Organization Theory and Behavior, Vol.19 , No:(4) . PP:419-451 Nandedkar , Ankur (2016) ” Investigating Leader-Member Exchange And Employee Envy: An Evidence From The Information Technology Industry “, International Journal Of Organization Theory And Behavior, Winter , Vol.19, No.(4) . Pp: 419-451 Özkoç , Aziz Gökhan and Çalışkan , Nurgül (2015) " The Impact of organizational Envy on Organizational Climate Created among Employees: An Application in Accommodation Enterprises ", International Journal of Business and Management , Vol.10, No:(1). Pp:40-49 Payne, R. L. (2001) ” Measuring emotions at work. In R. L. Payne, & C. L. Cooper (Eds.).Emotions at work (pp. 107-129). New York, NY: John Wiley & Sons, Ltd. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). “ Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management , Vol. 26 , No: (3). Pp: 513- 563 Polat , Soner (2009) “ Organizational Citizenship Behavior (Ocb) Display Levels Of The Teachers At Secondary Schools According To The Perceptions Of The School Administrators”, Wold Conference On Educational Sciences , Nicosia, North Cypus 4-7 February. Rockstuhl, T., Dulebohn, J. H., Ang, S., & Shore, L. M. (2012) “ Leader– member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries”, Journal of Applied Psychology , Vol.97, Pp:1097–1130. Runhaar , Piety, Konermann , Judith And Sanders , Karin (2013) ”Teachers‟ Organizational Citizenship Behaviour: Considering The Roles Of Their Work Engagement, Autonomy And Leaderemember Exchange “, Teaching And Teacher Education , Vol.30. Pp. 99-108 58 Salehzadeh R, , Shahin A, Kazemi A, Shaemi Barzoki A. (2015) “ Is organizational citizenship behavior an attractive behavior for managers? A Kano model approach.”, Journal of Management Development , Vol. ,No;34:5 Selvarajan ,T.T. , Singh , Barjinder and Solansky , Stephanie (2018 ) “Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees “ , Journal of Business Research ,Vol. 85, April . Pp: 142-154 Smith, C. A., Organ, D. W., and Near, J. P. (1983) “ Organizational citizenship behavior: Its nature and antecedents “, Journal of Applied Psychology, vol.68 , No:(4) . Pp: 653-663. Smith, R. & Kim, S. (2007). “Comprehending Envy.” , Psychological Bulletin,Vol.133, No:(1) . PpP: Pp:46-44 Tai K., Narayanan J., McAllister D. J. (2012) “Envy as Pain: Rethinking the nature of envy and its implictions for employees and organizations”, Academy of Management Review , Vol. 37 ,No:(1). pp:107-129 Tang , Ya-Yun and Tsaur , Sheng-Hshiung (2016) “ Supervisory support climate and service-oriented organizational citizenship behavior in hospitality The role of positive group affective tone “, International Journal of Contemporary Hospitality Management , Vol. 28 , No:(10) . Pp: 2331-2349 Thompson, G., Glaso, L., and Martinsen, O. (2016) “ Antecedents and Consequences of Envy.”, Journal of Social Psychology,Vol.156 , No:(2). Pp:139-53. Tiemey , P. , Bauer, T. N. and Potter, R. E. (2002). Extra-Role Behavior Among Mexican employees: The Impact of LMX, Group Acceptance, And Job Attitudes” , International Journal Of Selection And Assessment , Vol.10. Pp: 292-303. Tracy, J. L., & Robins, R. W. (2003). Death of a (Narcissistic) Salesman: An Integrativemodel Of Fragile Self-Esteem”, Psychological 59 Inquiry,Vol.14, Pp.57–62. http://www.jstor.org/stable/1449043Trnka Vecchio, R. P. (1995). “It‟s Not Easy Being Green: Jealousy And Envy In The Workplace.” ,Research in Personnel and Human Resources Management, Vol.13. Pp: 201-244. Vecchio, R. P. (2000). “Negative Emotion in The Workplace: Employee Jealousy and Envy.”, International Journal of Stress Management , Vol.7. Pp:161-179 Vega , J. , Baldridge , D. and Markoczy , L. (2014) “Towards Greater Understanding of Pernicious Effects of Workplace Envy.”, International Journal of Human Resource Management, Vol.25 , No:(17). Pp:2364- 2381. Wayne, S. J., Shore, L. M., & Liden, R. C. (1997) “ Perceived organizational support and leader-member exchange: A social exchange perspective”, Academy of Management Review, Vol.40. Pp:82-111. Wayne, S.J., Shore, L.M., Bommer, W.H., Tetrick, L.E. ( 2002) “ The role of fair treatment and rewards in perceptions of organizational support and leader–member exchange.”, Journal of Applied Psychology, Vol. 87 , No:(3). Pp: 590–598. Wobker, I. (2015). The Price of Envy an Experimental Investigation ofSpiteful Behavior.”, Managerial and Decision Economics, Vol.36. Pp: 326–335. Xu , Angela J., Loi ,Raymond and Lam , Long W. ( 2015 ) “The bad boss takes it all: How abusive supervision and leader–member exchange interact to influence employee silence “ , The Leadership Quarterly , Vol.26, Issue 5, October. Pp: 763-774 Yi Shu, Chin and Lazatkhan , Jangul (2017) " Jangul Lazatkhan ,Effect of leader-member exchange on employee envy and workbehavior moderated by self-esteem and neuroticism ", Journal of Work and Organizational Psychology , Vol.33. Pp:69–81 YuChen , Chien , YenMao , Hsiao , TienHsieh , An , Liu, Li-Ling and Yen ,Chang-Hua (2013) “The relationship among interactive 60 justice, leader–member exchange, and workplace friendship“ , The Social Science Journal ,Vol. 50, Issue 1, March. Pp: 89-95 Yun Sun , Li-, Chow , Irene Hau Siu , Chiu , Randy K.and Pan ,Wen (2013) “ Outcome favorability in the link between leader–member exchange and organizational citizenship behavior: Procedural fairness climate matters”, The Leadership Quarterly Vol. 24. Pp: 215–226 Zhou Xiaohua (Tracy) and Schriesheim Chester A. (2010) “ Quantitative and qualitative examination of propositions concerning supervisor-subordinateconvergence in descriptions of leadermember exchange (LMX) quality”, The Leadership Quarterly , Vol. 21. p. 827.