العلاقة بين أبعاد رأس المال النفسي و سلوکيات المواطنة التنظيمية بالتطبيق على العاملين بالشرکات الصناعية التابعة لقطاع الأعمال العام بالدقهلية

نوع المستند : المقالة الأصلية

المؤلفون

کلية التجارة - جامعة المنصورة

المستخلص

This study examined the relationship between psychological capital dimensions and organizational citizenship behavior dimensions, and the influence of psychological capital on the dimensions of organizational citizenship behavior Applied to The Employees in Industrial Public Sector Companies at Dakahlia Governorate.
This study find that there is a significant positive impact for some psychological capital (psy cap) dimensions: hope, resilience, self-efficacy on altruism, also the study found that there are significant positive impact for some (psy. Cap.) dimensions: hope and resilience on courtesy. And find there is the impact of all psy cap dimensions on the sportsmanship. Also the study find there is the impact for some psy cap dimensions: hope and resilience on the Conscientiousness. Also find the impact of some (psy cap) dimensions: self-efficacy, hope and resilience on the civic virtue.

الموضوعات الرئيسية


Abbas, M., & Raja, U. (2011). Impact of Psychological Capital on Innovative Performance and Job Stress. In 15th International Business Research Conference.
Appollis, V. P. (2010). The relationship between intention to quit, psychological capital and job satisfaction in the tourism industry in the Western Cape (Doctoral dissertation, University of the Western Cape).
Avey, J. B., Luthans, F., & Youssef, C. M. (2010;a). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of Management, 36(2), 430-452.
Avey, J. B., Luthans, F., Smith, R. M., & Palmer, N. F. (2010;b). Impact of positive psychological capital on employee well-being over time. Journal of occupational health psychology, 15(1), 17.
Ayatse, F. A., & Ikyanyon, D. N. (2012). Organizational communication, job stress and citizenship behaviour of IT employees in Nigerian Universities. Journal of Business Administration Research, 1(1), p99.
Bagheri, G., Zarei Matin, H., & Amighi, F. (2011). The Relationship between empowerment and organizational citizenship behavior of the pedagogical organization employees. Iranian Journal of Management Studies, 4(4), 53-62.
Bandura, A. (1998). Personal and collective efficacy in human adaptation and change. Advances in psychological science, 1, 51-71.
Baron, R. A., Franklin, R. J., & Hmieleski, K. M. (2013). Why Entrepreneurs Often Experience Low, Not High, Levels of Stress The Joint Effects of Selection and Psychological Capital. Journal of Management, 0149206313495411
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship” .Academy of management Journal, 26(4), 587-595
28
Batson, C. D., Duncan, B. D., Ackerman, P., Buckley, T., & Birch, K. (1981). Is empathic emotion a source of altruistic motivation?. Journal of personality and Social Psychology, 40(2), 290.
Batson, C. Daniel. (2014).The altruism question: Toward a social-psychological answer. Psychology Press.
Bell, S. J., & Menguc, B. (2002). The employee-organization relationship, organizational citizenship behaviors, and superior service quality. Journal of retailing, 78(2), 131-146.
Bienstock, C. C., DeMoranville, C. W., & Smith, R. K. (2003). Organizational citizenship behavior and service quality. journal of services marketing, 17(4), 357-378.
Brandt, T., Gomes, J. F., & Boyanova, D. (2011). Personality and psychological capital as indicators of future job success?. Liiketaloudellinen Aikakauskirja, (3). 2 6 3 – 2 8 9
Brenes, G. A., Rapp, S. R., Rejeski, W. J., & Miller, M. E. (2002). Do optimism and pessimism predict physical functioning?. Journal of behavioral medicine, 25(3), 219-231.
Chin, P. H., & Chou, S. Y. (2013). A Conceptual Analysis of Cognitive Moral Development and Altruistic Behavior in the Work place. International Journal of Business and Social Science, 4(6).
Cınar, O., Karcıoğlu, F., & Alioğulları, Z. D. (2013). The Relationship between Organizational Silence and Organizational Citizenship Behavior: A Survey Study in the Province of Erzurum, Turkey. Procedia-Social and Behavioral Sciences, 99, 314-321.
Cirka, C. C. (2005). When actions speak as loudly as words: Autonomy support, psychological empowerment and organizational citizenship behavior. Handbook of Organizational Citizenship Behavior: A Review of „Good Solder‟Activity in Organizations, ed. DL Turnipseed, New York: Nova Science, 291-328.
Daly, P. S., DuBose, P. B., Owyar-Hosseini, M. M., Baik, K., & Stark, E. M. (2014). Antecedents of organizational citizenship behavior in a sample of Korean manufacturing employees. International Journal of Cross Cultural Management, 1470595814552740.
Dávila, M. C., & Finkelstein, M. A. (2013). Organizational citizenship behavior and well-being: preliminary results. International Journal of Applied Psychology, 3(3), 45-51.
DiPaola, M. F., & Hoy, W. K. (2005). Organizational citizenship of faculty and achievement of high school students. The High School Journal, 88(3), 35-44
Dunlop, P. D., & Lee, K. (2004). Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior, 25(1), 67-80.
Du-Plessis, Y., & Barkhuizen, N. (2012). Psychological capital, a requisite for organisational performance in South Africa. South African Journal of Economic and Management Sciences, 15(1), 16-30.
29
Dussault, M. (2006). teachers' self -efficacy and organizational citizenship behavior 1, 2. Psychological reports,98(2), 427-432.
Garg, P., Rastogi, R., & Kataria, A. (2013). The Influence of Organizational Justice on Organizational Citizenship Behaviour. International Journal of Business Insights & Transformation, 6(2).
Haider, A., & Nadeem, S. (2014). The Relationship Between Emotional Intelligence (EI) And Organizational Citizenshp Behaviour (OCB): The Moderating Role Of Islamic Work Ethics (IWE). ASEAN Journal of Psychiatry, 16(1), 95-105
Hair, F. J., Anderson, R., Ronald, L., Tatham, R. T., & Black, W. C. (1998). Multivariate data analysis.Upper Saddle River: Prentice Gall.
Hair, J.F. Jr, Black, W.C., Babin, B.J., Anderson, R.E. and Tatham, R.L. (2006), Multivariate Data Analysis, 6th ed., Prentice Hall, Upper Saddle River, NJ.
Ibrahim, R. M., Ghani, M. A., & Salleh, A. M. M. (2013). Elevating Organizational Citizenship Behavior among Local Government Employees: The Mediating Role of Job Satisfaction. Asian Social Science, 9(13), p92.
Jafri, M. H. (2013). A study of the relationship of psychological capital and students‟ performance. Business Perspectives and Research, 1(2), 9-16.
Jahangir, N., Akbar, M. M., & Haq, M. (2004). Organizational citizenship behavior: Its nature and antecedents. BRAC University Journal, I (2) ,75-85.
Kaur, J. (2014). Organizational Citizenship Behaviors: Managing Interpersonal Conflict at Workplace. IUP Journal of Organizational Behavior, 13(4), 19.
Kolade, O. J., Ogunnaike, O. O., & Osibanjo, O. A. (2014). Organizational Citizenship Behaviour, Hospital Corporate Image and Performance. Journal of Competitiveness, 6(1), 36-49.
Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of management journal, 37(3), 656-669.
Larson, M., & Luthans, F. (2006). Potential added value of psychological capital in predicting work attitudes. Journal of leadership & organizational studies, 13(2), 75-92.
Lee, U. H., Kim, H. K., & Kim, Y. H. (2013). Determinants of organizational citizenship behavior and its outcomes. Global business and management research.An international journal, 5(1), 54-65.
LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. Journal of applied psychology, 87(1), 52.
Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(6), 695-706.
Luthans, F., Avey, J. B., Clapp-Smith, R., & Li, W. (2008). More evidence on the value of Chinese workers' psychological capital: A potentially unlimited competitive resource?. The
31
International Journal of Human Resource Management, 19(5), 818-827
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541-572.
Luthans, F., Luthans, K. W., & Luthans, B. C. (2004a). Positive psychological capital: Beyond human and social capital. Business Horizons, 47(1), 45-50.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2006). Psychological capital: Developing the human competitive edge. Oxford University Press.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford University Press.
Luthans, Fred and Youssef, Carolyn M. (2004b), Human, Social, and Now Positive Psychological Capital Management: Investing in People for Competitive Advantage,Organizational Dynamics,.33(2), p. 152.
Murthy, R. (2014). Psychological Capital, Work Engagement and Organizational Citizenship Behaviour. Sinhgad Institute.
Naeem, B., Malik, M. E., & Bano, N. (2014). Nurturing organizational citizenship behaviors by optimism subculture: Empirical Evidence from Pakistan. Pakistan Economic and Social Review, 52(2), 175.
Nafei, W. (2015). Meta-Analysis of the Impact of Psychological Capital on Quality of Work Life and Organizational Citizenship Behavior: A Study on Sadat City University. International Journal of Business Administration, 6(2), 42.
Narimani, M., Tabaeian, E., Khanjani, M., & Soltani, F. (2013). The impact of organizational citizenship behavior on enterprise resource planning success: The mediator role of TQM. International Journal of Quality & Reliability Management, 31(1), 53-65.
Nguyen, T. D., & Nguyen, T. T. (2012). Psychological Capital, Quality of Work Life, and Quality of Life of Marketers Evidence from Vietnam. Journal of Macro marketing, 32(1), 87-95.
Paillé, P. (2009). Assessing organizational citizenship behavior in the French context: Evidence for the four-dimensional model. The Journal of Psychology, 143(2), 133-146.
Paillé, P. (2013). Organizational citizenship behaviour and employee retention: how important are turnover cognitions?. The International Journal of Human Resource Management, 24(4), 768-790.
Pastorelli, C., Caprara, G. V., Barbaranelli, C., Rola, J., Rozsa, S., & Bandura, A. (2001). The structure of children's perceived self-efficacy: A cross-national study. European Journal of Psychological Assessment, 17(2), 87.
Peterson, S. J., & Luthans, F. (2003). The positive impact and development of hopeful leaders. Leadership & Organization Development Journal, 24(1), 26-31
Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit
31
effectiveness. Journal of marketing research, 31(3), 351-363.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance.Journal of applied psychology, 82(2), 262.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors.The Leadership Quarterly, 1(2), 107-142.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3), 513-563.
Qadeer, F., & Jaffery, H. (2014). Mediation of psychological capital between organizational climate and organizational citizenship behavior. Pakistan Journal of Commerce and Social Sciences, 8(2), 453-470.
Rahman, U., Sulaiman, W. S. W., Nasir, R., & Omar, F. (2013). Analyzing the Construct Validity of Organizational Citizenship Behavior Scale Using Confirmatory Factor Analysis with Indonesian Samples. Asian Social Science, 9(13), p85.
Rego, A., Sousa, F., Marques, C., & e Cunha, M. P. (2012). Authentic leadership promoting employees' psychological capital and creativity. Journal of Business Research, 65(3), 429-437.
Şahin, D. R., Çubuk, D., & Uslu, T. (2014). The Effect of Organizational Support, Transformational Leadership, Personnel Empowerment, Work Engagement, Performance and Demographical Variables on the Factors of Psychological Capital. EMAJ: Emerging Markets Journal, 3(3), 1-17
Scheier, M. F., & Carver, C. S. (1985). Optimism, coping, and health: assessment and implications of generalized outcome expectancies. Health psychology, 4(3), 219.
Schneider, S. L. (2001). In search of realistic optimism: Meaning, knowledge, and warm fuzziness. American Psychologist, 56(3), 250
Seligman, M. E. (2006). Learned optimism: How to change your mind and your life (1st Vintage Books ed.).
Seligman, M. E., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychological Association. 5(51),5 Shahnawaz, M. G., & Jafri, M. H. (2009). Psychological capital as predictors of organizational commitment and organizational citizenship behaviour. Journal of the Indian Academy of Applied Psychology, 35, 78-84.
Shukla, A., & Singh, S. (2013). Psychological Capital & Citizenship Behavior: Evidence from Telecom Sector in India. Indian Journal of Industrial Relations, 49(1), 97
Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of applied psychology, 68(4), 653.
32
Snyder, C. R., Harris, C., Anderson, J. R., Holleran, S. A., Irving, L. M., Sigmon, S. T., ... & Harney, P. (1991). The will and the ways: development and validation of an individual-differences measure of hope. Journal of personality and social psychology, 60(4), 570.
Stajkovic, A. D., & Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological bulletin, 124(2), 240.
Supriyanto, A. S. (2013). Role of procedural justice, organizational commitment and job satisfaction on job performance: The mediating effects of organizational citizenship behavior. International Journal of Business and Management, 8(15), p57.
Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation .Academy of management Journal, 37(4), 765-802.
VanYperen, N. W., Berg, A. E., & Willering, M. C. (1999). Towards a better understanding of the link between participation in decision‐making and organizational citizenship behaviour: A multilevel analysis. Journal of Occupational and Organizational Psychology, 72(3), 377-392.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors .Journal of management, 17(3), 601-617.
Yung-Kuei, H., McDowell, J., Vargas, P., Mulvaney, M., & Hurd, A. (2015). How old I feel matters: examining age-related differences in motives and organizational citizenship behavior. Journal of Park and Recreation Administration, 33(1).