the impact of training process evaluation on the effectiveness of the training programs and improving the job performance

Abstract:

This study is examining the impact of training process evaluation on the effectiveness of the training programs and improving the job performance, applied on middle managers of " National Institute for Governance and Sustainable Development”, by using evaluation approach of Kirkpatrick which consists of four levels of evaluation: "reaction, learning, behavior, and result".
The descriptive approach was applied in this study, with two hypotheses as follow:

H1: There is a statistically significant effect between the training process evaluation and the effectiveness of the training programs.
H2: There is a statistically significant effect between effectiveness of the training programs and improving the job performance.

The major conclusion of this study is: the training process evaluation has positive influence on the effectiveness of the training programs and improves the job performance of middle management at the National Institute for Governance and Sustainable Development.